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Located

ATL, GA

Email us

help@lumvera.com

Frequently asked questions?
Title

1. Is it painful or uncomfortable?

Not at all! The treatment is completely painless and feels like a gentle massage. If you have extra sensitive skin, start with the lowest intensity and work your way up.

2. When will I start noticing results?

Some users feel a gentle tightening effect right away, while others start noticing visible improvements in skin firmness and definition after 2-3 weeks. With consistent 5-10 minute daily use for 6 weeks, you’ll see a more sculpted, lifted, and youthful appearance.

3. Can I use my regular skincare products with it?

Absolutely! The device works best with a water-based serum or gel to help it glide easily. Avoid using it with thick creams or oily products, as they may reduce its effectiveness.

4. Will it help with puffiness and jawline definition?

Yes! The device helps stimulate circulation and lymphatic drainage, which can reduce morning puffiness, sculpt the jawline, and improve overall facial contours over time.

5. Can I use this if I have sensitive skin?

Yes! Our device is designed for all skin types, including sensitive skin. If you’re prone to irritation, we recommend starting on the lowest setting and using a hydrating gel or serum to ensure smooth gliding.

6. How can I contact customer support?

We’re here to help! If you have any questions or concerns, feel free to reach out to our support team at help@lumvera.com. We strive to respond within 24-48 hours on business days.

Frequently asked questions?
Title

1. Is it painful or uncomfortable?

Not at all! The treatment is completely painless and feels like a gentle massage. If you have extra sensitive skin, start with the lowest intensity and work your way up.

2. When will I start noticing results?

Some users feel a gentle tightening effect right away, while others start noticing visible improvements in skin firmness and definition after 2-3 weeks. With consistent 5-10 minute daily use for 6 weeks, you’ll see a more sculpted, lifted, and youthful appearance.

3. Can I use my regular skincare products with it?

Absolutely! The device works best with a water-based serum or gel to help it glide easily. Avoid using it with thick creams or oily products, as they may reduce its effectiveness.

4. Will it help with puffiness and jawline definition?

Yes! The device helps stimulate circulation and lymphatic drainage, which can reduce morning puffiness, sculpt the jawline, and improve overall facial contours over time.

5. Can I use this if I have sensitive skin?

Yes! Our device is designed for all skin types, including sensitive skin. If you’re prone to irritation, we recommend starting on the lowest setting and using a hydrating gel or serum to ensure smooth gliding.

6. How can I contact customer support?

We’re here to help! If you have any questions or concerns, feel free to reach out to our support team at help@lumvera.com. We strive to respond within 24-48 hours on business days.

7. How do i turn  it on?

Press & Hold the power button firmly for 3 seconds, After its on you can select which mode you would like to use by tapping the power buttom once. To turn it off Press & Hold the power button firmly for 3 seconds.

Let’s stay in touch
Thanks for contacting us. We'll get back to you as soon as possible.

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Location : ATL, GA 

Email: help@lumvera.com

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